Privacy + Cookies

PRIVACY POLICY

We respect your privacy and aim to comply with the latest data protection laws at all times.


WHO WE ARE

Line and Dot Creative is the ‘Controller’ of the personal data we collect from you and about you. This means we are responsible for how we collect data from you and about you, and how we use that data.

Our website address is: https://www.lineanddotcreative.com. We can be contacted at alexandra@lineanddotcreative.com


HOW WE COLLECT YOUR DATA

We collect your data from you over the telephone, during meetings, via email, using a form on the website, via Squarespace analytics or other mediums. We may also source data through our own research.


WHAT PERSONAL DATA WE COLLECT

Personal data/information is any data from which a person can be identified.  This is different from data where information is removed which may identify an individual, known as anonymous data.

We may hold any or all of the following personal data/information:

  • Name, telephone number and email address

  • Technical information related to your visits to this website including, but not limited to the Internet Protocol (IP) address used to connect your computer to the Internet, geographical location, browser type and version.


WHAT WE DO WITH DATA WE HOLD

We may use this information for the following purposes:

  • to carry out the services agreed with you 

  • to invoice you

  • for internal record-keeping

  • to provide interesting and relevant company updates

  • to improve our services

  • to advise you of services and offers which may be of interest to you


Lawful basis for processing the data

The data is processed as set out in this privacy policy on the basis of legitimate interest.


How long we keep your data

We keep your basic personal data indefinitely. The information we use for marketing purposes is kept until you notify us that you no longer wish to be contacted.


Who we share your data with

We never share data with a third party without your prior consent. Where your project requires input from a trusted freelance creative, and where you agree that you’d like their input, we share with them only the information they need to complete the work.


What rights you have over your data

You have the right to:

  • request to see the data we hold on you at any time

  • request for the data to be corrected or updated as required

  • request for the data to be erased if there is no reason for us to be processing it

  • object to processing where we rely on legitimate interest or if your data is being used for direct marketing purposes

  • request restriction of processing while a matter is being investigated

Please contact alexandra@lineanddotcreative.com to address any of the above.  If you are not satisfied with our response you can complain to the Information Commissioner’s Office: www.ico.org.uk


How we protect your data

Measures are in place to protect the security of your information to prevent your data from being accidentally lost or altered, disclosed, used or accessed by unauthorised personnel. Details available upon request.

Procedures are in place to deal with any suspected data security breach. You will be notified of any suspected breach along with relevant authorities where we are legally required to do so.


Cookie Policy

Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

Your consent applies to the following domains: www.lineanddotcreative.com. You can disable cookies in your browser (see browser Help for details) but please be aware that this may affect the functionality of this website.

We use cookies to help this site run effectively and give you the best user experience. We also use cookies to analyse our traffic. We also share information about your use of our site with our analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Types of cookies used on this website:

Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Statistic cookies
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. 

Preferences
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.


These are the cookies we use:

COOKIE NAME | Crumb
DURATION | Session
PURPOSE | Prevents cross-site request forgery (CSRF). CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone is logged in.

COOKIE NAME | RecentRedirect
DURATION | 30 minutes
PURPOSE | Prevents redirect loops if a site has custom URL redirects.

COOKIE NAME | squarespace-popup-overlay
DURATION | Persistent
PURPOSE | Prevents the Promotional Pop-Up from displaying if a visitor dismisses it.  

COOKIE NAME | squarespace-announcement-bar
DURATION | Persistent
PURPOSE | Prevents the Announcement Bar from displaying if a visitor dismisses it.

COOKIE NAME | ss_cid
DURATION | 2 years
PURPOSE | Identifies unique visitors and tracks a visitor’s sessions on a site. 

COOKIE NAME | ss_cvr
DURATION | 2 years
PURPOSE | Identifies unique visitors and tracks a visitor’s sessions on a site.

COOKIE NAME | ss_cvisit
DURATION | 30 minutes
PURPOSE | Identifies unique visitors and tracks a visitor’s sessions on a site.

COOKIE NAME | ss_cvt
DURATION | 30 minutes
PURPOSE | Identifies unique visitors and tracks a visitor’s sessions on a site.

COOKIE NAME | ss_cpvisit
DURATION | 2 years
PURPOSE | Identifies unique visitors and tracks a visitor’s sessions on a site.

COOKIE NAME | ss_cookieAllowed
DURATION | 30 days
PURPOSE | Remembers if a visitor agreed to placing Analytics cookies on their browser if a site is restricting the placement of cookies.